Digitalising on-site incidents for more accurate quality control

Digitalising on-site incidents for more accurate quality control's cloud-based working environment allows digital management of problems that arise during work execution, sending photos of them via mobile devices, optimising resolution times, and the ability to trace reported incidents

Achieving efficiency and productivity is one of the challenges the construction sector faces to become more sustainable and less intensive. For this purpose, coordination between the agents involved is a requirement that is achievable nowadays thanks to Open BIM technology and working in the cloud. The existence of digital tools operating on our platform favours optimisation process in all construction phases, leading to the execution of higher quality projects with fewer delays.

Anticipating the exact quantities of material to be used on the construction site to avoid surplus product, designing more energy-efficient projects, or reducing the generation of waste are only some of the advantages we offer our users with applications.

Here, we are going to take a closer look at the opportunities presented by digitalising work incidents during the project execution phase in order to optimise resolution times and minimise existing quality defects in the closing and acceptance of the construction work phase.

How can we digitalise incidents during project execution? Below, we will explain how to do so in our work environment, and highlight the advantages of applying this work method.

What we need to digitalise on-site incident management with

Companies overseeing project execution that wish to digitalise work incidents for improving efficiency and productivity must have the project model they are working on in BIM format and it must be on our platform in the cloud. This eases the delivery, tracking, and feedback of project-related documents.

In order to consult all this information, the technicians and workers involved in incident control tasks must download the application onto their mobile devices so as not to depend on a computer. Through this app, it is possible to identify, register, and send warnings about existing errors to the project members, both with text and images.

Advantages of managing incidents digitally

The time invested in solving problems and incidents during the execution phase is one of the most time-consuming and costly parts of a construction project. With the digitalisation of construction incidents, these delays are reduced to a minimum due to allowing better communication between all agents involved, as all communication can be carried out in real-time thanks to our platform.

All management in the same space in the cloud allows all incident management to be stored in the same space in the cloud, being linked to the documentation and the model of the project itself, both in 2D and 3D drawings. It is even possible to view incidents on the model in Augmented Reality and Virtual Reality.

When creating an incident, the person responsible can add one straight from their mobile phone by uploading images, adding them either from an image gallery or by taking a photo on the spot with their camera. This way, a detected incident is uploaded together with an image to back it up, to which text and other observations can also be added.

All this information is accumulated and easily accessible to all agents involved who have access to it, as another one of’s advantages is that the project coordinator can give permissions to various collaborators depending on their responsibilities

Multidirectional communication

Incident information flows multi-directionally in real-time, meaning all agents who have access to it are able to view an incident’s status, make comments, assign tasks, provide revisions, add information, etc. This way, it is easy to know who has done what and what each participant has to do by accessing the list of specific tasks that may have been assigned to them.

As this information is stored in the cloud in an organised manner, allows the technicians involved to quickly review any completed activities, which solves another major problem that arises during the execution phase: incident traceability.

Who was involved in what? How were things solved and by whom? How was it solved? All the information is recorded and sorted in This incident organisation also favours their prioritisation, giving some more importance than others with the aim of speeding up project execution.

Getting ahead of the acceptance of construction work phase

The acceptance of the construction work phase is, undoubtedly, the most critical in the whole process, as it is the moment when the client may or may not approve the final project. This is when deficiencies or construction errors arise that the client does not accept, so they must be solved in order to successfully complete the work. To minimise these problems and speed up delay times, digitally recording all reported incidents is very useful as it enables a final inspection before handing over the project, conducting very precise quality control in order to meet the client's needs and requirements.

Also applicable to the design phase

Although in this article we have focused on recording incidents during the project execution phase, we would additionally like to highlight that our solutions can also be used during the design and calculation stage to optimise processes during project execution and minimise mistakes. We encourage you to read our article " incorporates a new application to indicate incidents in BIM models".

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